
MEASURE AND DIAGNOSE
Where your data and AI team and the business agree. And where they don't.
Two levels, one set of questions
frank Measure
$4,500
The scores, and how far apart.
frank Diagnose
$8,500
The themes, and why, in their words.
Start with Measure and upgrade later for $4,000 + GST. Nobody is asked twice.
All prices are in Australian dollars and exclude GST. GST is added at checkout for buyers in Australia.
The frank diagnostic asks both groups the same questions, then tells you how much they agree. Fixed price. No systems to connect and no IT involvement.
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For teams of 5 or more
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Anonymous
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Hosted in Australia
THE PROBLEM
They are rarely the same view, and the gap between them is where the value leaks.
Your data and AI team knows what it is building and what is in the way. Everyone else knows what they need and what they are getting. Most organisations never put the two side by side.
The diagnostic does, in numbers and in people's own words.
Wasted investment:
Effort goes to work the business doesn't value, while what it needs waits.
Delayed delivery:
Priorities are unclear, so approvals and decisions take longer than they should.
Missed opportunities:
Leaders don't see what data and AI could do, because nobody has shown them in terms they trust.
Lost people:
A team that feels unheard or underused starts to look elsewhere.
WHAT YOU GET
Measure shows where you stand. Diagnose shows why.
Everyone answers the same questions, whichever level you choose, so you can upgrade to frank Diagnose any time without asking your people twice.
frank Measure
$4,500
The numbers: how each group rates the same questions, and where they differ.
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Every question scored for each group, with the spread of answers
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The gap between your data and AI team and the rest of the organisation
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Engagement and value scores by section
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Results by team and role, where enough people answered
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A PDF report you can download
frank Diagnose
$8,500
The reasons: what people actually said, and what to do about it.
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Every comment grouped into themes, with how each group feels about them
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How closely the two groups agree on what matters
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A written executive summary and the areas to focus on
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Actions to consider for each section, and priority actions overall
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Comments are anonymised before anything is analysed
EVERYTHING IN MEASURE, PLUS
Start with Measure and want the reasons later? Upgrade to Diagnose for $4,000, any time, including after results.
1,000 people included. More at $5 each. Pay by card or invoice.
All prices are in Australian dollars and exclude GST. GST is added at checkout for buyers in Australia.
WHAT IT ASKS
Two sides, one set of questions.
28 questions in seven topics. Fourteen are rated from 1 (strongly disagree) to 5 (strongly agree), and fourteen are open, in people's own words.
Engagement
Are your people engaged in the work and the organisation?
RATED
Direction
Is the organisation getting value from its data?
RATED AND OPEN
Opportunity
Is the data there when people need it?
RATED AND OPEN
Chosen
How does the work get chosen?
RATED AND OPEN
AI ambition
Is there a clear view of what AI is for, and is it being used?
RATED AND OPEN
Delivery
Is the organisation set up to realise the opportunity ahead?
RATED AND OPEN
Start, change and stop
Where your people see the opportunity, and what they would drop.
OPEN
Custom questions
Up to five questions of your own, asked of both groups alongside ours.
OPEN
The questions themselves stay private. You see them in your report.
HOW IT WORKS
Twenty minutes of your time. Ten of theirs. Then you know.
Set up
10 minutes. Tell us about your organisation.
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Load your list
10 minutes. Upload a spreadsheet of people.
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Pay and launch
One click. Everyone gets a private link by email.
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Live updates
Watch responses arrive. Reminders go out for you.
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Results
Within hours of the survey closing, ready to download.
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All we need is a list.
Work email, job title, function, and whether each person sits in your data and AI team or in the rest of the organisation. Not even their name. Upload it as a spreadsheet and you're done. No systems to connect, no IT involvement, no data extracts.
Work email
Job title
Function
Group
SEE IT BEFORE YOU BUY
Read a full report first.
The sample is a complete frank Diagnose report for a fictional organisation, so you can see exactly what you would get, page by page.
Email us and we will respond immediately with sample reports.

QUESTIONS PEOPLE ASK
What people ask before they start.
Find out where your data and AI team and the business really stand.
Set it up this week. Pay, launch, and have the report within hours of the survey closing.